General provisions

  1. Privacy policy - document which specifies principles and objectives of collecting and processing Customers personal datas, theirs protection and permissions connected with collecting and processing of theirs personal datas at www.essente.pl/.
  2. Act - act adopted on 29th of August 1997 r. about protecting Customers personal datas (Dz. U. z 2002 r., nr 101, poz. 926 z późn. zm.).
  3. Administrator - administrator Customers personal datas in the meaning of Act, it means that. Sigma Trade s.c. Marek Anchimiuk, Anna Anchimiuk, with headquarter in 16-010 Białystok, Białostocka 108 street, VAT number: 542-30-73-581, Nation Business Registry Number: 200196310, operating by vidue of Agreement Civil Partnership "Sigma Trade" signed on 07.03.2008 r. and wpisów do Central Evidency and Information About Economic Activity (CEIDG), conducted by Minister of Economy by VAT numbers of Partners of Civil Agreement Partnership: 5431197642, 9660830876.
  4. Words which are written uppercase, with are undeifined below are defined in Terms of Use available at Terms and conditions
  5. Administrator cares about protecting Customers business, which refer to Customer data and provides that all collected datas are processing legally; they are collected for legal reasons and not getting processed further; they are relevant and adequate to the reason why they are processed and collected in form which enable identification of persons which are connected to not longer as it is necessary.

Objective and range of collected data

  1. Privacy Policy is used to Customers personal datas processing at Service to use from its functionality, which are collected during visiting Service, especially:
    1. During Customers registration;
    2. During establishment and implementation Customers order;
    3. During performance of the contract of the sale with Customer;
    4. During using Electronic Services indicated in Terms of Use.
  2. Customers personal datas are processed by Administrator to:
    1. Handle registration proces and log to Customers account.
    2. Sell a product to the Customer and its delivery or any other services that are neccessary for Customer;
    3. Service process payment (esspecially online payment;
    4. Service proces of publishing comments;
    5. answer to questions which were asked at available form;
    6. any redress;
    7. to the examination of the customers complaints and refund of benefits in the event of withdrawal (return of bought Product);
    8. Reporting and analysis datas on the operation of Service, w tym specific subpages viewing statistics included;
    9. Adapt Service to Customers needs.
  3. Notwithstanding the foregoing, if requested separate approval by the Customer, Customer's personal data are processed by the Administrator to:
    1. Marketing of the Website and marketing business entities cooperating with the Service, in particular to the organization of promotions, competitions and the implementation of other marketing tools;
    2. receive commercial information, in particular the transfer by the Administrator at the address indicated by the Customer's e-mail ordered Newsletter.
  4. In order to implement the Order and Sale Agreement Administrator collects the following Customer's personal data: name, address and delivery (street, house number, town and postcode, province, country), contact telephone number, email address and optionally, other data indicated in the Order form (name of company, VAT number).
  5. In order to register, Customer Account in the Service collects the following personal data Customer: user ID, name, email address, password.
  6. The Administrator also collects other personal information specified in Part IV. Provision of electronic services of the Service Regulations, to the extent not greater than the data listed in paragraph. 9 and 10 above.
  7. The Administrator declares that providing personal data indicated in the Service as required, is voluntary, but necessary for the use of some functionality of the Service, in particular to the submission and execution of orders or registrations Customer Account.
  8. The Administrator indicates that the use of the Service data on the Customer also collects automatically. These data can be collected in the system logs and the Service by cookies (see cookies (Cookies policy).
  9. The Administrator indicates that since the connection to the Customer Service Centre, the system logs the Service there is information about IP number and type of terminal Customer, which connects the customer with the Service. Administrator informs that according to the law also processes data on the number and type of IP end device Customer, and then connect the customer with the Service and other operating data on the activity of the Customer Service. Described data are processed solely for technical purposes, in order to adjust the Website to the needs of customers and to collect general statistical information on the functioning of the Service.
  10. The administrator uses cookies to collect information related to your use of the Service by you.

Data Processing Customers

  1. In the case of the customer who places an order through the Online Store and choose the way of delivery by mail or courier, the Administrator provides collected personal data of the Customer selected carrier executing the delivery of goods to the customer on behalf of the Administrator.
  2. In the case of customer who places an order in the Online Shop and chooses as a form of payment or electronic payment online by credit card Administrator provides collected personal data of the customer, the operator selected entity, these payments in the Online Shop.
  3. In the case of complaint on Goods and its recognition of the Customers Administrator provides data entities (authorized service points) that supports the claim.
  4. Administrator reserves the right to disclose selected information concerning the Customer the relevant authority or to third parties which submit a request for such information, based on an appropriate legal basis, in accordance with applicable law.

Customers rights and obligations

  1. Every customer has the right to access their personal data, the right to correct, supplement and the right of the processing of the data and remove them. To do so, send an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it., call the phone number 85 733 52 12 or use the functionality available in the Customer's Account.
  2. In the event that the Administrator is to consent to receive commercial information electronically (via e-mail) to a person who has expressed the above agreement shall be entitled to withdraw it at any time. To do so, send an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it. typing in the title, the word "resignation", call the phone number 85 733 52 12 and announce the withdrawal of consent, click on the link causes withdrawal of consent placed in the content of the information trade or send a written notice of the withdrawal of consent to receive commercial email administrator.
  3. If the customer places on the Service any personal data of others (including their name, address, phone number or e-mail) may do so only on condition that infringe applicable law and personal rights of these people.
  4. The customer is entitled to use the data and content shared by other Customers of the Service solely in connection with your use of the Service and with their consent in a manner consistent with applicable law, unless it obtains consent from the customer to the processing of their data and their content scope or purpose beyond the use of the Service.

Datas security

  1. The administrator uses technical and organizational measures to protect personal data processed appropriate to the risks and category of data being protected, in particular, protect data against their unauthorized disclosure, takeover by an unauthorized person, processing with the violation of existing regulations change, loss, damage or destruction.
  2. The administrator makes a special effort to ensure that personal data are:
    1. correct and processed in accordance with the law;
    2. obtained only for specified purposes and not further processed in a way incompatible with those purposes;
    3. adequate and appropriate relief;
    4. accurate and up to date;
    5. not kept longer than necessary;
    6. processed in accordance with the rights of individuals (subjects), including under the law to provide reservation;
    7. securely stored, not transferred without adequate protection.
  3. The administrator uses the following technical measures to prevent the acquisition and modification by unauthorized personal data:
    1. securing the set of data against unauthorized access;
    2. Access to Customer Account only after the administration of individual login (username) and password;
    3. Encryption call during use of the Service on the selected sub-pages.